What is a recommended strategy to guide someone in a mental health crisis to resources?

Offering empathetic listening and guidance is a crucial strategy when helping someone in a mental health crisis. This approach fosters trust and safety, allowing the individual to feel heard and understood. Empathetic listening involves being present, acknowledging their feelings, and validating their experiences without judgment. This supportive environment encourages open communication, which is vital for someone struggling with their mental health.

By guiding them gently towards resources, such as helplines or support groups, while showing compassion, the individual is more likely to feel comfortable seeking help. This strategy promotes connection rather than creating additional pressure, which can often be the case with more direct or abrupt interventions. It leads to a collaborative exploration of options, empowering the individual to take the next steps in their mental health journey.